Privacy Policy

Getting Started

Welcome to Civic Voices! This Privacy Policy outlines how Civic Voices ("we," "us," or "our") collects, uses, and safeguards the personal information of users who engage with our platform. We are committed to maintaining the privacy and security of your information while fostering transparency in our practices

Information We Collect

• Personal Information: We may collect your name, email address, Age Group, Disability status, District/County, Sector/Sub County, Cell/Ward, Village, Nationality, Country of Residence, Profession and other personal information when you provide it to us.
• Usage Information: We may collect information about your usage of our website and services, such as the pages you visit and your interactions with our content.
• Usage Information: We may collect information about your usage of our website and services, such as the pages you visit and your interactions with our content.

How We Use Your Information

We may use your information for various purposes, including:

• Policy/Survey Feedback Analysis: We use demographic information to understand the diverse perspectives of our users and tailor Civic Voices to better meet their needs.
• Platform Improvement: User feedback and engagement data assist us in continuously improving the functionality, usability, and relevance of Civic Voices.
• Anonymity: User names are not shared in survey/policy feedback to ensure anonymity. Individual responses are aggregated and anonymized for analysis.

Disclosure of Your Information

We may disclose your information to third parties in certain circumstances, including:

• With service providers and partners who assist us in delivering our services
• With your consent.
• When required by law.

Data Security

• We employ robust security measures to protect your personal information from unauthorized access, disclosure, or alteration.
• Data Encryption: All data transmitted between your device and our servers is encrypted during transit. User data is also encrypted before being stored on the cloud, adding an extra layer of security
• Access to personal information is restricted to authorized personnel only.

Information Sharing

• We do not sell, trade, or rent your personal information to third parties.
• Aggregated and anonymized data may be shared with third parties behind respectve bills/surveys for research, analysis, or reporting purposes.

Consent and User Control

Users explicitly grant consent when sharing demographic details and engaging in surveys/policies.At any time, users can update or delete their account information within the Civic Voices app by selecting "Delete Account" on the main page. The deletion process includes the removal of the following account details: Name, Age Group, Gender, Disability status, Governance Region (County/District, Sub County/Sector, Ward/Cell, Village), Nationality, Residence, and Profession. However, account information related to past policy/survey responses will be retained and not deleted.Users can as well write Civic Voice at info@civicvoices.app to have their account deleted. Users should attach their respective information like email and name, to facilitate deletion process..

Third Party Services

Civic Voices may integrate with third-party services for enhanced functionality. Review the privacy policies of these services as they operate independently of Civic Voices.

Data Retention

We retain user data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law..

Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website. By continuing to use our services, you agree to the updated Privacy Policy.

Children's Privacy

Civic Voices is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Contact Information

If you have questions or concerns about our Privacy Policy, please contact us at info@civicvoices.app By using Civic Voices, you agree to the terms outlined in this Privacy Policy. This policy is subject to change, and it is your responsibility to stay informed about updates. Last Updated: 24/03/2024